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Royal Mail Tracking

Track and get real-time status updates for Royal Mail shipments.

What is Royal Mail?

Royal Mail is the United Kingdom's universal postal operator, delivering letters and parcels to every address in the country. It is part of International Distribution Services, the group that also owns the European parcel carrier GLS.

The most useful thing to know before you search is that not every Royal Mail item is trackable. The tracked products are Royal Mail Tracked 24, Royal Mail Tracked 48 and Special Delivery Guaranteed: those carry a barcoded label and are scanned from posting through to delivery. Royal Mail Signed For is not tracked across the journey — it gives confirmation of delivery with a signature once the item has arrived. An ordinary stamped 1st or 2nd Class letter has no barcode reference at all, so there is genuinely nothing to look up, on any site. Royal Mail describes the reference as a long line of numbers and letters, found on your postage receipt or in the sender's delivery message.

If you do have a reference, it almost always has the same shape. Across Royal Mail numbers on the 24hTrack platform, 96% are two letters, nine digits, and then GB — the country code for an item posted in the UK. The two opening letters vary by service; GV, LT, LA, IW, LO and VU are the ones that turn up most often.

Ships for: UK online retailers and marketplace sellers, Individuals posting parcels at a Post Office branch or Royal Mail location, Overseas senders whose items are handed to Royal Mail for final delivery in the UK

Tracking number format: Two letters, nine digits, then GB — the country code for items posted in the UK. This covers 96% of Royal Mail references seen on the 24hTrack platform; the opening pair signals the service, with GV, LT, LA, IW, LO and VU the most common

Typical delivery time: Royal Mail Tracked 24 aims to deliver the next working day, and Tracked 48 within two to three working days after the parcel is accepted; Royal Mail notes these aims are based on the majority of UK addresses and that times can vary by destination postcode. Special Delivery Guaranteed is the timed, guaranteed option. Items travelling to or from another country add customs clearance and a handover between two postal operators, which is normally where the longest quiet stretch appears.

Based on delivered packages tracked on the 24hTrack platform, Royal Mail shipments take a median of 4.2 days from first carrier scan to delivery — 80% arrive within 14.3 days. See full carrier statistics →

How to track Royal Mail packages

Knowing where your parcel is makes it easier to plan the day you collect it. With 24hTrack you don't need an account on Royal Mail's website. Paste the tracking number in the box above and we work out which carrier it belongs to and show you every scan Royal Mail has published, on one page.

Official carrier website: www.royalmail.com

Frequently Asked Questions

Why can't I track my Royal Mail item?

Most likely because the service used is not a tracked one. Royal Mail tracks Tracked 24, Tracked 48 and Special Delivery Guaranteed from posting to delivery. Royal Mail Signed For is different: it confirms delivery with a signature at the end rather than tracking the item along the way. And a plain stamped 1st or 2nd Class letter has no barcode reference at all, so no site can show a journey for it. If you were given a reference and it still shows nothing, the usual reason is that the sender has printed the label but not yet handed the item over — the first scan happens when Royal Mail takes it in.

What does a Royal Mail tracking number look like?

Two letters, then nine digits, then GB — for example a reference beginning GV or LT and ending GB. That pattern accounts for 96% of the Royal Mail references seen on the 24hTrack platform. Royal Mail describes it as a long line of numbers and letters and says you will find it on your postage receipt or in the delivery message the sender sent you. The GB at the end simply marks the item as posted in the United Kingdom; an item posted abroad and delivered by Royal Mail will end in that country's code instead.

How long does Royal Mail Tracked 24 and Tracked 48 take?

Tracked 24 aims for the next working day and Tracked 48 for two to three working days after the parcel is accepted. Royal Mail is explicit that these are aims based on the majority of UK addresses and that the destination postcode can change them. If you need a guaranteed time rather than an aim, Special Delivery Guaranteed is the product that carries one.

My parcel is coming from abroad and shows Royal Mail — is that normal?

Yes. Cross-border parcels are commonly carried by one operator for the international leg and handed to the postal service of the destination country for the last mile, which in the UK means Royal Mail. Tracking often goes quiet during the international leg and customs clearance and then starts moving again once the item is in the UK network. Enter the number here and you will see the scans from both stages on one page, without needing an account.

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