Track and get real-time status updates for Relay shipments.
Relay is the trading name of Relay Technology, a United Kingdom delivery company built specifically for e-commerce rather than for general post. Its own site describes a "tech-driven, hyperlocal network" and says the company "replaced this rigid system with a flexible, scalable middle-mile network - built for modern e-commerce". It was founded by Jonathan Jenssen, who is Chief Executive, and Nicole Mazza, who is Chief Commercial Officer, and it covers collection, line-haul, final delivery and returns for the retailers it works with.
Relay sells to retailers rather than to the public, so a Relay tracking number always reaches you by way of the shop you ordered from. The client list published on its own site includes Vinted, ASOS, TikTok Shop, Temu, Glossybox, MyProtein, Holland & Barrett and Cult Beauty, which is why a Relay delivery notice often arrives for someone who has never heard the name before.
The name itself is worth one moment of care. Several unrelated businesses trade under the word "Relay", so if a delivery message did not come from the retailer you actually bought from, or from a Relay delivery link, it is worth confirming who sent it before acting on it.
Ships for: Vinted, ASOS, TikTok Shop, Temu, Glossybox, MyProtein, Holland & Barrett, Cult Beauty
Knowing where your parcel is makes it easier to plan the day you collect it. With 24hTrack you don't need an account on Relay's website. Paste the tracking number in the box above and we work out which carrier it belongs to and show you every scan Relay has published, on one page.
Official carrier website: relaytech.co
Relay is the trading name of Relay Technology, a United Kingdom delivery company that carries parcels for online retailers. It describes its own model as a tech-driven, hyperlocal network covering collection, middle-mile transport, final delivery and returns. Because it works for retailers rather than selling directly to the public, a Relay number normally comes to you from the shop you ordered from.
Relay runs its own Track order page, and the retailer you bought from will normally pass on a Relay reference or a tracking link. What tracking gives you is the sequence of scans the carrier has published for your parcel — collected, in transit, out for delivery, delivered — rather than a live map of the van in every case. On 24hTrack you can paste the number and read every transit scan the carrier publishes on one page, without creating an account.
A reference is usually created at the moment the retailer books the delivery, which can be well before the parcel physically leaves them. Until Relay has the item in hand and scans it, there is genuinely nothing to report, so a quiet period right at the start is normal rather than a sign something has gone wrong. If the number has stayed blank for several days past the dispatch date, the retailer is the right place to ask, because only they can confirm the parcel was handed over.
Retailers choose which delivery company carries each order, and Relay's published client list includes Vinted, ASOS, TikTok Shop, Temu, Glossybox, MyProtein, Holland & Barrett and Cult Beauty. You are not asked to pick the carrier at checkout, so the first time most people encounter the name is in a delivery notification. It simply means that shop routed your order through Relay.
Relex · RelaisColis · Reliable Mile · Redur · Returnmates — all 3,200+ carriers